Associates in Information Technology• March 2016
This course taught all of the technologies and skills needed to be trained in the information technology world. It includes networking skills such a LAN, WAN, MAN, W-LAN networks.
High School Dipolma • May 2011
I graduated high school in May 2011 with a 3.4 average GPA (B+).
IT Consultant • January 2015 - Present
In this field, I provided support to company clients on IT decisions. I also performed installation of new workstations and servers for these clients. For troubleshooting purposes, I used remote assistance programs to provide remote support in order to expediate problem resolution. One last service I provided in this field was creating websites and scripts for clients and the Synergy IT itself. These websites and scripts can be found in my Works section.
Advanced Repair Agent • September 2013-January 2015
For this job, I performed hardware and software repairs on consumer's electronics. Since Geek Squad is based within Best Buy, I was the go to person to resolve advanced computer problems with devices ranging from laptops, to tables, to desktops. In addition, I assisted corporate technical support with diagnosing the store's network systems and installations (when neccessary). Aside from the technical aspect, I also assisted employees with sales transactions, met all of my sales and time expectations, and managed the service queue for the repair department.
Customer Service Agent/Brand Ambassador • November 2012-September 2013
This job provided me with the essential customer service skills that I needed to be able to assist customers in an orderly and timely fashion. I was able to efficiently and consistently meet my customer service goals, which included satisifcation ratings. I was able to provide a consistent and friendly customer service experience.
Sales Associate/Holiday Lead Cashier • August 2011-January 2013
This was my first job ever. In this position, I was able to excel myself to a point I never realized I could reach. During the course of this job, I earned employee of the month five times in a row, was nominated for outstanding selling abilites several times, and recognized by my district manager for those nominations. During the holiday periods, I also assumed the role of holiday register lead to manage the registers during the busy time.
I specialize in several different programming lanauages for servers. Aside from that, I also have specialization in small business networking, wireless LAN networks, and computer hardware/software repair.
A personal weather station website built entirely by hand. It updates in real-time with data from the weather station that is located in Mouton Cove, LA, 15 minutes south of Abbeville, LA.Website, Web Design, Web Development
A virtual pet website that is tailored to those of all ages. It allows users to take care of their own pets, battle other users, and have fun with the community. ChibiPaws has been in existance since 2005 and is wholly owned by me.Website, Web Design, Web Development
Perfection is not attainable, but if we chase perfection we can catch excellence.Vince Lombardi
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it.Steve Jobs
I'm open to communication about anything. If you just want to say "Hi!", feel free to. If you are interested in hiring, let me know as well. I'm open minded!